Privacy policy

Ordering with Jered Joaz Palms is always safe. Your privacy and the security of your data is our top priority. To keep ordering safe, we use SSL-technology (Secure Socket Layer). Furthermore, both us and the bank/PayPal will validate and approve each customer to maintain security.

Your privacy is important to us. This Privacy and cookie policy describes the data protection practices of Jered Joaz Palms and provides you information on Jered Joaz Palms’ collection, disclosure, use, protection and retention of your personal data and what choices you have relating to your data in accordance with European General Data Protection Regulation (‘GDPR’) and local applicable laws.
1. Who is responsible for processing your personal data?
Jered Joaz Palms., a private company with limited liability having its registered address at Jol17-26 Flevoland , the Netherlands, with Chamber of Commerce number 88613801, is responsible for the processing of your personal data, hereinafter referred to as ‘Jered Joaz Palms’, ‘we’, ‘us’ and ‘our’.
2. Which personal data do we collect?
Jered Joaz Palms only processes personal data that you have provided to us on our website or personal data we receive from you if we communicate with you via e-mail, online or social media. This information may include your first and last name, e-mail address, address, telephone number, payment details, account details, order details, your social media information, your communication with us, your preferences and your reviews of our products and services.
We consider this information is necessary for us to execute our services, including delivery of goods, arrange payment, in a for you most efficient and convenient manner.
3. Children
We do not allow children below the age of sixteen to register on our website or make purchases.
4. Why do we collect your data and how do we use it?
● To register and maintain your account.
● To process/fulfill your order.
● To provide you with information, products and/or services that you have requested from us.
● To provide you with personalized marketing, advertising and information about our products
and/or services by creating a profile based on your preferences and purchasing history.
● To customize, measure and improve your experience on our website. To ensure that content
from our website is presented in the most effective manner for you and for your computer and
device.
● For the specific purpose you have voluntarily provided us with your personal data.
● To improve and develop our products and services.
● To perform our obligations arising from any agreements entered into between you and us.
● For statistical research and analytics, such as measuring our audience.
● To prevent or detect fraud, abuse, illegal use, and to comply with court orders, governmental
requests or applicable law.
● We will use your email address to contact you in case any errors have occurred during the
ordering process, for example, if your purchase doesn't get completed.
● To provide the workshop in which you participate.
We base our processing of your personal data on several legal grounds. When you purchase our products, we need your personal data to fulfill our contract with you. We further rely on your consent (if necessary), our legitimate interests as a business or process your data if we need to comply with a legal obligation.
5. Your contact with our customer service
You can contact our customer service by email, chat, WhatsApp, phone and by sending a private message via social media. We save the data you provided to us, such as your contact details, credit information and all correspondence, in order to contact you in connection to your question, complaint, warranty, or to handle any issues regarding our products or services. We can also contact you in case there are any errors or problems with your order. Note that phone calls with our customer service may be recorded for training purposes.
All data received and processed in connection to your contact with our customer service shall be retained as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). The processing and retaining of all data collected in connection to your contact with our customer service is based on the fulfillment of our contract with you, our legitimate interest or to comply with legal or statutory requirements.